Terms & Conditions
Welcome to EV Isle. These Terms and Conditions ("Terms") govern the sale and delivery of vehicles, engines, car parts, and accessories (collectively referred to as "Products") from EV Isle to customers in the Caribbean region. By purchasing any product from EV Isle Caribbean, the customer agrees to the following terms and conditions. These policies govern all vehicles, parts, engines, batteries, electronics, and photovoltaic systems purchases and serve as the official guidelines regarding warranties, liabilities, and return policies.
​
​
1. General Terms
​
1.1 Products Offered: EV Isle specializes in sourcing electric and hybrid vehicles, engines, and car parts, both new and used, from suppliers in the UK and other regions. Select low-emission petrol and diesel parts may also be available.
​
1.2 Eligibility: By placing an order, you confirm that you are at least 18 years old and legally permitted to enter into a binding contract.
​
1.3 Order Process: Customers must provide accurate and complete details, including vehicle Make, Model, Year, Fuel Type, and Trim. Where possible, a part number should also be included to ensure correct sourcing.
​
1.4 Wholesale/Retail Orders: Orders can be placed for wholesale or retail purposes. Ensure this is clearly indicated when submitting your request.
​
1.5 Inventory Updates: Our inventory is updated monthly. If a specific part is unavailable, we will notify you promptly and provide alternative options where feasible.
​​
​
​
2. Parts & Engine Purchase Terms
2.1 EV Isle Caribbean provides engine purchases under the following conditions:
​
-
The purchase of an engine is limited to the engine block, crankcase, and crankshaft only.
-
The purchase does not guarantee the inclusion or compatibility of ancillary components such as turbochargers, fuel injectors, wiring harnesses, sensors, or other engine accessories.
-
Engines may vary in design and specifications based on vehicle trim level, batch number, and country of manufacture and assembly. As a result, there is no guarantee of identical features or ancillary components across different units.
​
2.2 Warranty and Liability
​
-
EV Isle Caribbean warrants only the engine block, crankcase, and crankshaft against manufacturing defects for a period of 90 days.
-
Ancillary parts that may be included with the engine are provided as-is and are not covered under any warranty or replacement policy.
-
Customers are responsible for verifying the compatibility of the purchased engine with their specific vehicle model before installation.
-
EV Isle Caribbean is not liable for any additional costs related to installation, modifications, or ancillary component replacements required for compatibility.
​
2.3 Returns and Refunds
​
-
All engine sales are final. Returns and refunds are only accepted if the engine block, crankcase, or crankshaft is found to have a defect within the warranty period.
-
Any claims must be made within 30 days of purchase and must include proper documentation and proof of the defect.
-
The customer must cover all shipping and handling costs associated with returning a defective engine unless otherwise stated.
​
​
3. New and Used Parts Purchase Terms
3.1 EV Isle Caribbean offers both new and used parts for purchase under the following conditions:
​
-
New parts come with a 30 day warranty against manufacturing defects. Any claims must be made within the warranty period with valid proof of defect.
-
Used parts are sold as-is with no warranty unless otherwise stated at the time of purchase.
-
Parts may vary based on vehicle trim level, batch number, and country and plant of manufacture and assembly. As a result EV Isle Caribbean does not guarantee compatibility.
-
Customers must verify compatibility before purchase as EV Isle Caribbean is not responsible for incorrect parts ordered.
​
​
​
4. Pricing and Payment
​
4.1 Pricing: Prices will be provided in a formal quotation following your request. All prices are listed in GBP, USD or BDS unless otherwise stated and include applicable taxes, shipping fees, and import duties where relevant.
​
4.2 Payment Terms:
​
-
A deposit of 60% is required for all vehicle and large part orders.
-
Full payment must be received before shipping.
-
Payments can be made via bank transfer, credit card, or other agreed-upon methods.
-
All fees quotes will be subject to any additional taxes and exchange taxes, charges required by governments, and or the country of purchase and final ports or entry.
​
4.3 Late Payments: Late payments may result in order delays. Unpaid balances exceeding 30 days will result in cancellation of the order and forfeiture of the deposit.
​​
​
​
5. Shipping and Delivery
​
5.1 Shipping Details for vehicles: Shipping routes, cargo numbers, and delivery timelines will be documented in your invoice. Delivery times may vary depending on availability and shipping conditions.
​
5.2 Customs and Import Duties: EV Isle will manage customs clearance. Additional charges or taxes levied by local authorities are the customer's responsibility. For Customs & Excise, EV Isle Caribbean acts as the agent on behalf of the customer and is not responsible for any fees quoted by our brokers, the Barbados Port Authority and or the Customs and Excise Department of Barbados. All service fees of EV Isle Caribbean are noted separately by the company and are not associated with the fees proved by our brokers. All shipments and cargo are received by the Barbados Port Authority and are regulated by the Barbados Port Authority.
​
5.3 Fees quoted for landing, customs, clearance & duties are provided by our broker and are not fixed or guaranteed. Fees are subject to change without prior notice under the final authority of the Comptroller of Customs. Clearance fees are regulated by, and are subject to the final authority of the Comptroller of Customs of Barbados and the Barbados Port Authority. Brokerage estimates are valid for only 30 days and are not binding, and are subject to change within the period. Please note, EV Isle Caribbean does not accept liability for cargo handling within the Barbados Port Authority, storage, or any related additional charges, as this is beyond our jurisdiction.
​
5.4 Delivery Inspection: Customers must inspect all Products upon delivery. Any damage or discrepancy must be reported to EV Isle within 48 hours of receipt.
​
5.5 Risk of Loss: Risk of loss transfers to the customer upon delivery to the designated shipping address.
​
​
6. Returns and Refunds
​
6.1 Eligibility: Returns are accepted for faulty or incorrect Products. The item must be unused, in its original condition, and returned within 14 days of delivery.
​
6.2 Non-Returnable Items: Custom or special-order parts and engines are non-returnable unless defective.
​
6.3 Refund Process: Approved returns will be processed within 14 business days of receiving the returned Product. Refunds will be issued to the original payment method.
​
6.4 Shipping Costs: Return shipping costs are the customer's responsibility unless the return is due to our error or a defective Product.
​​
​
​
7. Warranty
​
7.1 Coverage:
-
New vehicles: 3-year warranty or 36,000 miles, whichever comes first.
-
Used vehicles: Limited 1-year warranty or 12,000 miles.
-
Parts and accessories: 6-month warranty for manufacturing defects.
​
7.2 Exclusions: Warranties do not cover:
-
Normal wear and tear.
-
Damage caused by improper installation, misuse, or accidents.
-
Modifications or repairs made by unauthorized persons.
​
7.3 Claim Process: Warranty claims must be submitted with proof of purchase and a detailed description of the issue. EV Isle reserves the right to inspect the Product and determine the validity of the claim.
​​
​
​
8. Liability
​
8.1 EV Isle is not liable for indirect, incidental, or consequential damages resulting from the use or inability to use our Products.
​
8.2 EV Isle reserves the right to refuse refund or exhange on parts or engines supplied or sorced using incorrect information supplied by the customer to source said Product.
​
8.2 Our total liability is limited to the value of the Product purchased.
​
​​
​
9. Force Majeure
​
9.1 EV Isle is not responsible for delays or failure to perform due to events beyond our reasonable control, including natural disasters, strikes, shipping disruptions, or regulatory changes.
​​
​
​
10. Governing Law
​
10.1 These Terms are governed by the laws of the United Kingdom and of Barbados. Any disputes shall be resolved exclusively in the courts of the United Kingdom and or Barbados.
​​
​
​
11. Legal Terms
​
​
11.1 Use of Imagery and Copyright Protection
-
All images, videos, and branding materials used by EV Isle Caribbean are protected by copyright law.
-
Unauthorized reproduction, distribution, or modification of any content belonging to EV Isle Caribbean is strictly prohibited.
-
Customers and third parties may not use EV Isle Caribbean’s imagery for commercial purposes without written consent.
​
11.2 Pricing, Fairness, and Equity
-
EV Isle Caribbean reserves the right to modify pricing at any time without prior notice.
-
Pricing is determined based on factors such as supply chain costs, import duties, and industry standards to ensure fairness.
-
EV Isle Caribbean is committed to fair and equitable treatment of all customers, regardless of location or economic status.
​
11.3 Anti-Discrimination Policy
-
EV Isle Caribbean does not engage in or tolerate discrimination on the basis of race, gender, religion, nationality, age, disability, or any other protected status.
-
Customers and employees are expected to uphold these principles in all interactions.
-
Any reports of discriminatory behavior within the company or among customers will be taken seriously and addressed appropriately.
​
By completing a purchase, the customer acknowledges and accepts these terms. For any questions, please contact EV Isle Caribbean’s customer service.
​
​
​
12. Contact Information
​
For inquiries or assistance:
​
Email: info@evisle.com
Address: EV Isle HQ, St James, Barbados
Address: EV Isle UK Office, London​
​
By purchasing from EV Isle, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
​
​



